Simple, transparent pricing
No hidden fees. Cancel anytime.
Starter
Perfect for small businesses
Billed monthly per user.
- check_circle 1 ChatAgent
- check_circle Embed on multiple websites
- check_circle 5,000 messages/month
- check_circle 1 Team member
- check_circle Knowledge base updates
- check_circle Train Agents with Unlimited Pages
- check_circle Human Assisted Setup
- check_circle Actions (appointments, handoff)
- check_circle 30-day Money back
Growth
For growing teams & agencies
Billed monthly per user.
- check_circle Everything in Starter
- check_circle 2 ChatAgents
- check_circle 1 AI Voice Agent
- check_circle 10,000 messages/month
- check_circle 300 minutes of voice
- check_circle Chat & Speak With AI Agents
- check_circle 2 Team members
- check_circle Priority support
- check_circle Advanced analytics
- check_circle Branding Removal
- check_circle 30-day Money back
Scale
For high-volume businesses
Billed monthly per user.
- check_circle Everything in Growth
- check_circle 5 ChatAgents
- check_circle 2 AI Voice Agent
- check_circle 50,000 messages/month
- check_circle 1000 minutes of voice
- check_circle Unlimited Team members
- check_circle Phone Calling
- check_circle Dedicated support
- check_circle Custom integrations
- check_circle 30-day Money back
Enterprise
For high-volume businesses
- check_circle Everything in Scale
- check_circle Custom ChatAgents
- check_circle Custom AI Voice Agent
- check_circle Custom Messages
- check_circle Custom Minutes of Voice
- check_circle Custom Team members
- check_circle Branding Removal Available
- check_circle Dedicated Account Manager
- check_circle Custom integrations
- check_circle 30-day Money back
Compare plans
See which plan is right for your team
| Starter | Growth | Scale | Enterprise | |
|---|---|---|---|---|
| Features | ||||
| Chat with an AI Agent | ✓ | ✓ | ✓ | ✓ |
| Speak to an AI Agent - Web | _ | ✓ | ✓ | ✓ |
| Outbound Calling - Phone | _ | _ | ✓ | ✓ |
| Inbound Calling - Phone | _ | _ | ✓ | ✓ |
| Core Platform | ||||
| Team Members | 1 | 2 | Unlimited | Custom |
| Train Agents with Unlimited Pages | ✓ | ✓ | ✓ | ✓ |
| Analytics Dashboard | _ | ✓ | ✓ | ✓ |
| Analytics Dashboard | _ | _ | ✓ | Custom |
| Custom Integrations | _ | _ | _ | ✓ |
| Remove Branding (Powered by Fernor) | _ | _ | Available | Available |
| Chat with an AI Agent | ||||
| ChatAgents | 1 | 2 | 5 | Custom |
| Monthly Text Messages | Up to 5,000 | Up to 10,000 | Up to 30,000 | Custom |
| Speak to an AI Agent (Voice) | ||||
| AI Voice Agents | _ | 1 | 2 | Custom |
| Monthly Call Limits * | _ | Up to 300 Minutes | Up to 2,000 Minutes | Custom |
| Outbound Calling | ||||
| Phone Number | _ | _ | ✓ | ✓ |
| AI Voice Agents for Outbound | _ | _ | 1 | Custom |
| Concurrent Calls per Agent | _ | _ | 1 | Custom |
| Voice Agent Training (Unlimited Pages) | _ | _ | ✓ | ✓ |
| Monthly Call Minutes * | _ | _ | Up to 2,000 Minutes | Custom |
| Inbound Calling | ||||
| Phone Number | _ | _ | ✓ | ✓ |
| AI Voice Agents for Outbound | _ | _ | 1 | Custom |
| Concurrent Calls per Agent | _ | _ | 1 | Custom |
| Voice Agent Training (Unlimited Pages) | _ | _ | ✓ | ✓ |
| Monthly Call Minutes * | _ | _ | Up to 2,000 Minutes | Custom |
| Support & Onboarding | ||||
| Self-Serve Setup | ✓ | ✓ | ✓ | ✓ |
| Human Assisted Setup | ✓ | ✓ | ✓ | ✓ |
| Priority Support | _ | _ | ✓ | ✓ |
| Dedicated Account Manager | _ | _ | _ | ✓ |
* Note: The 2,000-minute limit is a shared monthly pool across Speak to AI Agent, Inbound Calling, and Outbound Calling. Usage from all three features is deducted from the same total.
Frequently asked questions
Everything you need to know about Fernor
Getting Started
How do I get started with Fernor?
Getting started is simple and takes just 5 steps:
Make payment and choose your plan
Fill out a form with your requirements and content sources
Join an onboarding call where we build your first ChatAgent together
Test and submit any revisions you want
Go live by embedding the code on your website
Most customers are live within a few days. No technical knowledge required.
Do I need to know how to code?
No! The onboarding process requires zero technical knowledge. Our team handles all the setup and configuration — you just need to provide your content and feedback. When you're ready to go live, we give you simple copy-paste code to add to your website.
Can we test Fernor before committing?
Yes, we offer proof-of-concept trials for qualified leads. This allows you to test Fernor with real traffic and see results before making a full commitment. Contact sales to discuss trial options.
Do we need technical resources to implement Fernor?
Minimal technical resources needed. Our team handles most of the heavy lifting. You'll only need someone who can add a code snippet to your website and provide access to systems for any integrations. We provide detailed documentation and hands-on support.
Implementation & Onboarding
How long does implementation take?
Most customers go live within a few days following our 4-step process:
| Step | Action | Details |
|---|---|---|
| 1 | Onboarding Call | Learn how to upload your knowledgebase and set instructions for your Agent |
| 2 | Agent Setup | Set up your agent and try it in test mode to verify output |
| 3 | Embed the Agent | Once satisfied, embed into your website or attach to a telephone number |
| 4 | Revisions (optional) | 1–2 revision sessions to fine-tune the agent's responses |
What happens during the onboarding call?
During the onboarding call (typically 30–60 minutes), our team will:
Review your requirements and goals
Build your first ChatAgent together in real-time
Train the AI on your content and products
Configure tone, personality, and responses
Show you how to test and make changes
Answer all your questions
You'll leave with a working ChatAgent ready for testing.
What information do you need to train the AI?
To train the AI effectively, we'll need:
Product documentation and FAQs
Common customer questions and answers
Your sales scripts or talk tracks
Pricing and plan information
Information about your target audience
Links to relevant resources (case studies, whitepapers)
Your brand voice guidelines
Ready to get started?
Start your 14-day free trial today. No credit card required.